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Develops and executes content strategy across digital and traditional marketing channels for a regulated financial services organization. Responsibilities include creating marketing content, refining messaging frameworks, managing a content library, coordinating agencies and vendors, supporting budgets, leveraging AI-enabled tools, and analyzing performance metrics. The role ensures content is compliant, on-brand, and aligned with acquisition, engagement, and business objectives while influencing stakeholders and mentoring team members.

Participates in a 6-to-24-month management development program involving branch rotations, corporate department assignments, training, audits, and leadership development. Learns to oversee teller and platform operations, support business development and customer service, coach employees, resolve customer concerns, authorize transactions, manage risk, and achieve branch profitability and operational goals.

Participate in a 6–24 month management development program with branch rotations and corporate exposure to prepare for Assistant Branch Manager. Learn retail branch operations, audits, compliance, customer service, business development, and leadership. Support branch management, lead meetings, coach staff, authorize transactions within limits, and complete training objectives and special assignments to drive operational performance and profitability.

Lead visual design across digital, print, and branch channels; develop on-brand campaigns, motion graphics, and branch materials; establish and maintain brand guidelines; manage multiple projects, collaborate with stakeholders and agencies, mentor junior designers, and optimize workflows.

Engaged in a management training program to prepare for an Assistant Branch Manager role, focusing on retail banking operations, customer service, and leadership development.