Top Tech Jobs & Startup Jobs

Leads the change management and strategic operations function responsible for product launches, process changes, readiness, adoption, governance, and reporting. Manages two Operations Leads, establishes launch standards and operating cadences, coordinates cross-functional stakeholders, develops adoption metrics, oversees feedback loops, and communicates progress and operational constraints to executives and managers.

Manages a team of claims adjusters across multiple lines of business, ensuring quality, regulatory compliance, accurate reserving, contractual service levels, and client satisfaction. Oversees claim intake, investigation, evaluation, settlement, recovery, fraud mitigation, performance management, hiring, and training. Analyzes claims data to identify trends and improve processes, handles escalations, collaborates with internal teams, and presents reports and loss-mitigation recommendations to clients.

Owns end-to-end product launch execution, including readiness standards, launch calendars, pilot design, training, communications, adoption metrics, reporting, feedback collection, and rollout stabilization. Partners with Product, Technology, Claims Operations, Data, and Learning & Development to ensure releases are adopted and operational changes are measured effectively.

Serve as the strategic HR partner for Reserv’s UK workforce, managing employee relations, recruitment, performance and talent programs, HR policies, payroll, benefits, compliance, employee engagement, and people analytics. The role requires strong knowledge of UK employment law, experience handling complex employee cases, and the ability to operate autonomously in a fast-growing, fully remote environment.

Designs and maintains production data pipelines, models claims and operational data, and improves reliability through testing, monitoring, and alerting. Owns workflow troubleshooting, backfills, performance optimization, documentation, access controls, and CI/CD practices. Partners with business and technical teams to define requirements and deliver trusted datasets using SQL, Python, cloud data warehouses, and orchestration tools.

Coordinate meetings, track and complete action items, support strategic projects and business planning, improve operational processes, document procedures, monitor internal and external SLAs, and collaborate cross-functionally in a fast-paced technology company.

Lead Reserv’s gig-economy claims organization supporting commercial auto programs for rideshare, delivery, transportation network, and other platform clients. Responsibilities include setting strategy, managing staffing and performance, enforcing compliant claims procedures, overseeing complex litigation and coverage matters, improving operational efficiency through automation, ensuring audit and reporting readiness, and developing claims talent. The role also partners with clients, Product, Engineering, and global claims teams to improve technology, service delivery, regulatory compliance, and financial outcomes.

Design, build, deploy, and maintain production-ready backend software using Python and Django. Develop APIs, data models, performance optimizations, and secure systems while occasionally contributing to React, TypeScript, infrastructure, and CI/CD work. Collaborate cross-functionally to deliver reliable product experiences and continuously improve technical capabilities.

Lead a team handling complex US and UK insurance complaints, personally investigate escalated motor and property disputes, manage regulatory referrals, conduct root-cause analysis, maintain audit-ready complaint processes, and partner with Claims, Product, Engineering, QA, and Compliance to improve systems and outcomes.

Manage multiple teams of claims leaders and adjusters handling general liability claims. Oversee complex losses, coverage evaluation, investigations, settlements, litigation, compliance, quality audits, performance management, training, and client relationships. Analyze claims data to improve processes and outcomes, prepare client reports, and collaborate with internal and external stakeholders on escalated issues.