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The Account Executive will lead the sales process, engage customers, generate revenue, and maintain client relationships through strategic selling and accurate forecasting.

The Sales Enablement Specialist will develop sales playbooks, training sessions, and CRM strategies to support the US sales team while working remotely from Vietnam, focusing on the B2B SaaS market.

As Head of Customer Operations, lead the team, strategize customer operations, enhance support processes, leverage AI, and collaborate across teams.

Manage day-to-day ticket operations, build and scale customer support processes, respond to and resolve customer inquiries, track resolution metrics, communicate cross-functionally, and work with leadership to raise CSAT and improve response and resolution times.

Own day-to-day ticket operations, create and scale processes, coordinate cross-functional teams, handle first-touch customer communication, track resolutions and KPIs, and support operational projects to improve CSAT and resolution metrics.