Seeking an experienced Technical IT Account Advisor to join our IT Staff. Responsible for supporting servers, network security, VPN connections, software upgrades, backups, and disaster recovery. Must have 4 years of technical support experience and strong troubleshooting skills.

Seeking an experienced L2/3 Field Engineer with 3-5 years of experience in desktop & server support environment. Responsibilities include providing on-site & remote support, maintaining strong client relationships, and collaborating on IT Support processes. Full-time hybrid position in Boston, MA with on-call rotation. Must have skills in ConnectWise, RMM, Azure, M365, and IT security practices.