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Supports complex customers evaluating and implementing Caseware solutions. Leads technical presentations, pilots, proofs of concept, solution configuration, migration planning, and AI-powered development discussions. Advises on architecture and customization, translates customer feedback for Product teams, coordinates cross-functional stakeholders, and helps establish scalable delivery processes. The role is remote, requires Eastern Time availability, and involves up to 10% travel for conferences, events, and onsite workshops.

Designs and maintains automated testing frameworks for web-based SaaS products. Performs functional, integration, regression, and exploratory testing; analyzes requirements, identifies risks, documents defects, and improves test coverage and QA processes. Collaborates with developers and product specialists, contributes to user stories and acceptance criteria, mentors junior SDET team members, and promotes quality practices across engineering teams.

Lead the architecture and evolution of Caseware’s Angular design system. Build accessible, reusable components, define design tokens and theming, support module federation, and guide documentation and adoption across teams. Influence architecture through RFCs and reviews, mentor developers, collaborate across product, design, and engineering, and promote AI-assisted development practices. The role also involves evaluating front-end technologies, improving developer experience, and supporting scalable component packaging and distribution.

Develop and maintain cloud-based backend services using Java and Spring Boot. Improve SDLC, CI/CD, testing, deployment, observability, and team engineering practices. Troubleshoot production issues, participate in on-call support, conduct code reviews, automate repetitive work, and contribute to architecture decisions. Use AI-assisted development tools responsibly, build developer tooling, and maintain limited legacy Windows components involving security updates and native development.

Lead prospects and customers through Caseware software evaluations, including presentations, trials, pilots, demos, and migration planning. Partner with account managers, product teams, support, and professional services to address customer needs, translate feedback into product insights, and develop scalable evaluation resources and processes. Advise accounting firms on cloud solutions, AI, automation, and technology modernization while contributing to thought leadership, events, and global solutions consulting initiatives.

Develop new features and fix bugs using JavaScript, Angular, HTML, and CSS. Own features from design through deployment, participate in code reviews, maintain build and CI/CD systems, support on-call operations, troubleshoot root causes, and collaborate with Agile teams across CloudOps, DevOps, Product, and Design.

Manage strategic accounting-firm accounts across the UK and Ireland, develop account and territory plans, grow revenue, achieve sales targets, maintain forecasts and CRM records, conduct client meetings and demonstrations, support marketing events, handle sales inquiries, and mentor junior colleagues. The role requires consultative selling, software or SaaS sales experience, strong communication, regular travel, and a valid driving licence.

Lead prospective and existing customers through Caseware software evaluations, demonstrations, trials, pilots, migrations, and implementations. Partner with Account Management, Professional Services, Product, and technical teams to understand customer needs, translate feedback into product insights, and support adoption. Develop value-based demonstration assets, guide accounting technology modernization, maintain customer relationships, participate in events and thought leadership, and help create scalable internal processes.

Build and own AI solutions for live audit workflows by identifying practitioner pain points, defining quality standards, and collaborating with engineering and applied science teams. The role requires hands-on development using AI or software, strong audit judgment, technical fluency, and the ability to assess whether outputs are suitable for professional sign-off. The position is hybrid in Toronto and includes travel to client or partner firms as needed.

Leads product managers responsible for Caseware’s AI platform, coordinating agent, agent builder, and evaluation workstreams into a coherent delivery plan. Partners with engineering, applied science, audit practitioners, customers, and partners to define AI features, prioritize roadmaps, resolve dependencies, and improve adoption, accuracy, and trust. Coaches product leaders, drives data-informed decisions, and ensures AI outputs meet qualified auditor credibility standards.