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Own activation from first login to funded, habitual use: define vision and metrics, run experiments, reduce friction (KYC/fraud), build lifecycle infrastructure, drive adoption of sticky products, and align cross-functional teams to improve time-to-first-deposit and 90-day adoption and revenue.

Lead activation for new business customers from first login to funded, habitual use. Own activation metrics, run experiments, build lifecycle infrastructure, reduce friction from KYC/risk, drive adoption of core products, and coordinate cross-functional partners to improve time-to-first-deposit and 90-day product adoption.

The Director of Engineering will lead and scale the engineering team to support the company's growth, fostering innovation and aligning engineering strategies with business goals.

Design, build, and operate end-to-end fintech features; own production systems and infrastructure; collaborate with Product and Design; mentor juniors; drive technical improvements, reliability, and scalability across the platform.

Develop and own Relay's YouTube strategy and video production end-to-end: concepting, scripting, shoots, talent and vendor coordination, editing oversight, performance analysis, and cross-functional alignment to drive educational and brand-focused content for small business owners.

Perform product-focused analyses and A/B tests to generate actionable insights; build dashboards and KPIs; ensure data quality; synthesize diverse data sources; present findings to stakeholders and senior leadership to guide product and business decisions.

Build and own Relay's end-to-end compliance monitoring program: design testing methodologies, run data-driven monitoring and reporting, manage sponsor bank relationship, track remediation, embed compliance into product and operations, and iterate processes for scale. Collaborate with Risk, Product, Engineering, and Operations and translate findings into clear recommendations for technical and non-technical stakeholders.

Own end-to-end risk strategy projects to detect and prevent fraud: analyze onboarding, account, and transaction data; design, test, and tune fraud rules; backtest impacts; implement tooling and vendor data; collaborate with Risk Ops, Product, Engineering, and Data; and communicate insights to stakeholders to balance fraud prevention with customer experience.

Manage and optimize a $2–3M monthly paid media program across search, social, publisher, CTV, YouTube, and direct mail. Own budget allocation, testing, vendor relationships, and creative feedback loops. Use SQL and Metabase daily, work with data scientists on attribution and MMM, scale publisher and paid social channels, and protect LTV:CAC unit economics while driving approvals.

As a Risk Analyst, you will monitor transactions for fraud and compliance, document investigations, and ensure quick approvals for legitimate businesses while managing potential fraud threats.