Top Tech Jobs & Startup Jobs

Lead and build a quality engineering organization that embeds AI-driven testing and automation across the SDLC. Own automation strategy, performance engineering, LLM-powered test tooling, observability integrations, KPIs/SLAs, and hire/mentor senior engineering and architect talent while partnering with Product and SRE.

Serve as primary technical advocate for enterprise accounts, manage SLAs and escalations, coordinate cross-functional teams, drive product adoption and ROI, lead projects/programs, coach team members, and recommend product and process improvements to ensure customer success and retention.

Lead Japan Agentic Sales and Presales teams to sell advanced digital and AI solutions (conversational AI, IVA, knowledge management) with or alongside CXone. Develop territory plans, drive revenue growth, recruit and manage team, identify opportunities, collaborate cross-functionally, analyze market trends, and report sales performance.

As a Sales Development Representative, you'll generate new business opportunities, target strategic accounts, and collaborate with Account Executives through prospecting activities and sales interactions, aimed at exceeding quotas while preparing for future promotions.

Lead cross-functional initiatives to optimize post-sales operations (Customer Success, Support, Partners). Define processes, KPIs, and reporting (Power BI/Salesforce), manage renewal pipeline and forecasting, run operational cadences, perform churn/risk analysis, drive adoption via UAT and training, and present executive insights to improve renewals and revenue outcomes.