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Lead a team investigating suspicious financial activities, ensuring compliance with anti-money laundering laws and regulations. Develop SOPs, conduct training, and report findings on investigations. Mentor team members and oversee performance and risk assessments.

The Specialist Technical Writer at NICE will create clear and concise end-user guides while collaborating with cross-functional teams in an Agile development environment to enhance documentation quality. Responsibilities include working on UI/UX microcopy, updating documents based on feedback, and integrating AI and new technologies into documentation processes.

The Senior Software Engineer at NICE will focus on server-side component design, development, and testing within an agile environment. Responsibilities include developing quality technical solutions, maintaining existing applications, driving architectural decisions, and enhancing Agile practices. The role involves collaboration with team members, troubleshooting, and ensuring adherence to corporate standards.

The Traffic Management Specialist manages voice traffic across NICE's network, optimizing resource utilization and troubleshooting telephony issues. Responsibilities include building routing schemes, monitoring traffic, forecasting carrier needs, and collaborating with vendors for issue resolution. The role requires analyzing voice traffic and maintaining reports using tools such as Microsoft Power BI.

The Senior Technical Account Manager is responsible for managing enterprise-level client relationships, ensuring successful contract fulfillment and SLA management, and delivering exceptional technical and customer service. This role involves collaboration with sales and technical teams, understanding client goals, and driving product adoption and ROI. The manager will lead projects, conduct technology reviews, and mentor others while focusing on enhancing processes and customer satisfaction.

The Product Owner is responsible for maximizing project/product value through defining user stories, managing the product backlog, participating in scrum ceremonies, and ensuring stakeholder engagement in delivery updates. They will collaborate with business stakeholders, perform incident analysis, and implement process improvements to enhance product delivery.

As a Software Quality Engineer, you will execute quality control strategies, perform functional, performance, and security testing, and develop automated test suites. You will identify defects, collaborate with development teams for solutions, and continuously improve testing processes and methodologies.