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The Principal Technical Account Manager at NICE is responsible for managing key accounts, resolving complex issues, delivering high-quality customer service, and ensuring customer satisfaction. The role requires deep technical expertise in telecommunications and related technologies, along with strong analytical and problem-solving skills to support large and challenging customer accounts.
The Portfolio Solutions Engineer will lead the sales process for Playvox by NICE, focusing on solution development through discovery and requirements gathering. Responsibilities include delivering product demonstrations, managing customer requirements, and contributing to technical aspects of sales.
The Lead Technical Account Manager (TAM) at NICE is responsible for managing key customer accounts, resolving complex technical issues, and enhancing customer satisfaction through exceptional service. They exemplify expertise in telecommunications and related technologies, driving customer success and technology utilization while fostering long-term relationships with clients.
The Specialist Automation Engineer will develop and maintain automated tests for API and cloud-scale products, run manual tests, support regression testing, and collaborate within a Scrum team. Responsibilities include managing test automation frameworks and supporting customer integration testing.
As an Analytics & Data Science Sales Engineer at NICE Actimize, you'll develop and implement customized POCs for financial crime detection, leveraging machine learning and analytics. Collaborate with clients and internal teams to tailor solutions, conduct technical demonstrations, and enhance client engagement to drive sales success in a competitive SaaS environment.
The Portfolio Pre-Sales Engineer at NICE Actimize connects clients to data science solutions focusing on financial crime. Responsibilities include client engagement, delivering product demos, developing proposals, providing technical expertise in data analytics and machine learning, collaborating with teams, and training stakeholders on analytics best practices.
The role involves engaging with clients as a trusted advisor, demonstrating analytics solutions, developing tailored proposals, and providing technical expertise in data science and machine learning to enhance sales success. Collaboration with sales and product teams, as well as training in analytics concepts, are key responsibilities.
The role involves delivering technical support for NICE Service and Sales Performance Management and other software solutions. Responsibilities include resolving application issues, performing upgrades, maintaining databases, and assisting junior team members while ensuring high service standards and adherence to service level agreements.
The Senior Software Engineer will write, test, and maintain high-quality code for an omni-channel communication platform, collaborate within a multidisciplinary team, ensure software security, and contribute to design and documentation efforts.
The Senior Software Engineer at NICE is responsible for designing, developing, and maintaining the NICE software platform. They will mentor junior staff, ensure adherence to coding standards, and contribute to team success through code reviews and technical guidance.
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