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Provide bilingual (Italian/English) B2B partner support: take calls, manage tickets and escalations, handle booking modifications, document interactions in CRM, coordinate with teams, and maintain partner satisfaction.

Manage and grow relationships with B2B travel partners in Armenia, expand territory presence, provide system training and partner support, control payments, deliver market analysis, collaborate with sales to identify opportunities, and report via CRM and internal systems.

Drive B2B sales in Singapore: acquire and onboard partners, negotiate commercial and API deals, ensure technical setup and compliance, deliver market analysis, reporting, and achieve sales targets. Significant travel required for market visits.

The Customer Support Specialist will resolve client issues rapidly, provide booking advice, communicate effectively, and utilize CRM systems while maintaining a results-focused approach.