The General Manager will lead the MSP team at RDI, managing technical teams, coordinating sales activities, and ensuring customer relationship management. Responsibilities include overseeing operations, strategy, and financial performance while also promoting employee development and team culture.

The Level 2 IT Technician/System Administrator will provide advanced network system maintenance and support, install and troubleshoot hardware and software, manage Active Directory and email systems, respond to network alerts, and ensure customer satisfaction through effective communication and on-site support.