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Provides fully onsite technical support for POS software and hardware. Responsibilities include preparing and configuring deployments, onboarding and training users, troubleshooting remotely, analyzing technical issues, collaborating with Operations, Sales, and Development, gathering user feedback, and assisting with inventory management. Mandarin fluency in reading and writing is required, along with 1–2 years of POS systems experience.

Provides onsite and remote technical support for POS software and hardware. Responsibilities include preparing and configuring deployments, onboarding and training users, troubleshooting client issues, analyzing software and hardware problems, collaborating with Operations, Sales, and Development, collecting product feedback, and assisting with inventory management. Mandarin fluency, including reading and writing, is required.

Provides bilingual Vietnamese client support for payment processing services. Responsibilities include processing client applications, resolving customer concerns, documenting interactions, notifying clients of regulatory or service changes, translating between merchants and payment processors, troubleshooting terminal hardware, managing call escalations, and supporting department improvement initiatives. The role is fully onsite in Houston and requires Vietnamese reading and writing proficiency, strong communication skills, and proficiency with Excel and Word.

Conduct cold calls, gather and qualify leads, schedule appointments, engage small-business owners, collect business and payment-processing information, analyze pricing, manage the sales pipeline, follow up with prospects, and meet sales targets. The role serves as a client-facing brand ambassador and requires fluent written and spoken English and Mandarin Chinese.

Executes full-cycle recruitment, including partnering with hiring managers, posting jobs, sourcing candidates, resume screening, interviewing, background checks, onboarding, and employment documentation. Supports workforce reporting, performance management, retention, employee development, engagement, culture initiatives, and work authorization compliance. The role is fully onsite in Midtown Manhattan, five days per week, with responsibility for recruitment process improvement and HR projects.

Develop new business by gathering leads, making cold calls, scheduling appointments, and engaging small-to-medium-sized business owners. Introduce payment-processing solutions, collect business and financial information, analyze processing statements, maintain the sales pipeline, follow up with prospects, and meet sales targets. The role is fully onsite and requires fluent Vietnamese reading and writing proficiency.

Provides bilingual Vietnamese client support for credit card processing services. Responsibilities include processing applications, responding to client concerns, documenting interactions, resolving funding and payment terminal issues, translating between merchants and payment processors, providing technical assistance, managing call coverage, and supporting department improvement initiatives. The role is fully onsite in Plano, Texas, and requires Vietnamese reading and writing proficiency, customer service skills, problem-solving ability, and proficiency with Excel and Word.

The Technical Support Intern will assist in device handling, inventory tracking, and deployment support while learning about payment terminals and CRM systems.

Serve as the first point of contact for clients, gather leads, cold-call and schedule appointments, collect business and payment information, analyze credit card processing statements, manage the sales pipeline, follow up on prospects, develop payment strategies, and meet sales targets.

Serve as the first point of contact for clients: generate leads, cold-call and schedule appointments, collect business and payment information, gather processing statements for pricing analysis, manage pipeline, follow up on opportunities, and meet sales targets.