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Provide customer service and support store sales goals by helping customers select eyewear and contact lenses, dispensing and training as allowed by law, maintaining records, answering calls, merchandising, and supporting inventory and loss-prevention.

Lead and manage the full accounts payable cycle and AP team, ensure timely invoice processing and payments, maintain internal controls and tax/1099 compliance, support month-end close and audits, optimize AP processes and vendor relationships, and deliver AP performance reporting to senior management.

Greet and welcome customers, manage phone lines, schedule and confirm appointments, maintain and file patient records, process insurance information, monitor orders, keep reception area and supplies organized, and support store operations and customer service.

Lead architecture, design, integration, upgrades, and governance of the enterprise ServiceNow platform. Drive integrations (REST, SOAP, LDAP, SSO), produce technical documentation and security-aligned designs, mentor implementation teams, perform hands-on configuration/development, and engage stakeholders and executives to deliver scalable, compliant solutions.

Deliver excellent customer service while supporting store sales goals: help customers select eyewear, dispense eyeglasses and contacts (as permitted), provide lens care education, maintain patient records, manage phone and order communications, merchandize and maintain store organization, support inventory control and loss prevention.

Provide excellent customer service, help customers select eyewear and contacts, dispense and train on lenses (as permitted by law), maintain patient records, support sales goals, merchandising, inventory control, phone communication, and other store duties.

Provide excellent customer service in an optical retail setting: assist customers selecting eyewear and contacts, dispense lenses where permitted, maintain records, answer calls, communicate order status, support inventory and loss prevention, keep store merchandised and organized, and meet store sales goals.