Top Tech Jobs & Startup Jobs

Owns business customer support requests from intake through confirmed resolution. Coordinates with account management, sales, facilities, logistics, engineering, and accounting to resolve device, reporting, billing, app, and pickup issues. The role also manages ticketing tools, knowledge-base content, response templates, support metrics, documentation, automation, and trend reporting. This is an in-person Brooklyn role with remote Wednesdays.

Coordinates onsite service projects and domestic pickups from scoping through completion. Responsibilities include scheduling, assigning logistics partners, gathering site requirements, managing customer and vendor communications, resolving exceptions, tracking performance, maintaining records, and reporting on project outcomes. The role also documents processes, uses AI tools to automate recurring work, and requires occasional travel to customer and partner sites.

Grow and manage the wholesale buyer network for used technology and equipment. Responsibilities include prospecting and onboarding buyers, maintaining relationships, negotiating pricing, evaluating inventory, creating wholesale lots, managing orders through shipment, providing valuations, and maintaining transaction records. The role partners with Operations and internal teams to improve sales processes, revenue recovery, buyer experience, and turnaround times.

Generate qualified enterprise sales meetings through personalized email, phone, LinkedIn, and event outreach. Research target accounts, map buying committees, develop entry strategies, tailor Revivn’s value proposition, and partner with Marketing, the CEO, and Enterprise Account Executives. The role includes coaching, participation in early-stage sales calls, and a pathway to Account Executive within 12–18 months.

Drives wholesale revenue by sourcing and managing buyer relationships, negotiating pricing and terms, pricing used IT equipment, and coordinating inventory allocation, orders, fulfillment, and issue resolution. The role monitors secondary-market demand, supports inbound valuations, maintains transaction records, and improves wholesale sales processes. It requires knowledge of IT assets, especially laptops and mobile devices, as well as strong communication, negotiation, and organizational skills.

Own the full enterprise sales cycle from prospecting and discovery through negotiation and close. Build pipeline through an established Bay Area technology network, targeted outreach, and marketing partnership. Lead consultative sales with senior and C-level stakeholders, manage forecasting and CRM hygiene, negotiate usage-based deals, and coordinate post-sale handoffs with Account Management. The role requires independent in-market work, monthly customer travel, and collaboration with Marketing, RevOps, Product, and Engineering.

Embed with customer-facing teams to gather requirements, write PRDs, and own feature delivery end-to-end. Build and ship fixes on a Ruby on Rails and React stack, use AI-enabled engineering workflows, handle P2/P3 support, escalate critical incidents, and collaborate on product prioritization and technical sequencing.

Own the full enterprise sales cycle for strategic accounts: run consultative discovery, manage pipeline and forecasting, negotiate usage-based deals, present to senior and C-level stakeholders, collaborate with marketing and Account Management for handoffs and expansion, and travel monthly for in-person meetings.

Manage full sales cycle for a curated mid-market ICP: prospect, run discovery and demos, negotiate and close deals. Build a book of business, prioritize targets, and leverage company reputation and manager coaching to drive OTE. Role is on-site at Brooklyn Navy Yard with Remote Wednesdays.

Serve as primary customer contact handling support tickets end-to-end, coordinate returns/exchanges/warranties, collaborate with repair and warehouse teams, perform inventory audits and cycle counts, prepare reports, and provide feedback to improve operations and reduce refunds.