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Own the full enterprise sales cycle for strategic accounts: run consultative discovery, manage pipeline and forecasting, negotiate usage-based deals, present to senior and C-level stakeholders, collaborate with marketing and Account Management for handoffs and expansion, and travel monthly for in-person meetings.

Serve as primary customer contact handling support tickets end-to-end, coordinate returns/exchanges/warranties, collaborate with repair and warehouse teams, perform inventory audits and cycle counts, prepare reports, and provide feedback to improve operations and reduce refunds.

Manage and grow relationships with large enterprise clients post-sale, ensuring smooth onboarding, retention, and expansion. Drive executive-level engagement, lead quarterly strategy sessions, identify automation for scalable operations, and collaborate cross-functionally to meet client needs and revenue goals.

Manage end-to-end procurement to reduce costs: analyze spend, approve purchase requests, negotiate with vendors, reconcile invoices, and maintain procurement/inventory systems. Provide cross-department administrative support, scribe meetings, assist with projects, and ensure accurate P&L reporting and inventory tracking.

As an Enterprise Sales Development Representative, build personalized outreach, partner with Marketing, assist in sales calls, and grow towards an Account Executive role.