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Certification Analyst at Validity responsible for reviewing email practices and behaviors of companies applying for program membership. Duties include application review, company research, customer service, and program administration. Requires 1-3 years of customer service experience, proficiency in email and web tools, time management skills, and strong communication abilities.
Seeking an experienced Quality Assurance Engineer to contribute to test infrastructure development, manual and automated testing, and continuous improvement of engineering practices. Responsibilities include creating test plans, leading requirement reviews, developing automated test scripts, reporting testing results, and maintaining documentation.
Seeking a Full Stack WordPress Developer to maintain and evolve websites, create seamless user experiences, and collaborate with various teams. Responsibilities include optimizing site speed, maintaining security, implementing web elements, and managing website architecture. Requires 5 years of WordPress development experience, in-depth knowledge of front-end technologies, and a bachelor's or master's degree in a related field. Preferred experience in digital marketing and GA4.
As a Technical Support Representative, you will provide Tier II support, troubleshoot advanced technical issues, escalate critical problems, collaborate with cross-functional teams, and ensure customer satisfaction. Required skills include Salesforce, network administration, QA, API, and database experience.
Customer Onboarding Specialist responsible for onboarding and training new clients to ensure product adoption and usage. Collaborates with global team to provide support and assistance during the onboarding process. Contributes to improving product implementation methodology and customer experience through feedback and cross-functional teamwork.
The Sr. Account Manager is responsible for growing revenue from existing customers by developing strategic account plans, nurturing relationships, and achieving revenue targets. They must have 7+ years of experience managing enterprise-level relationships and a strong track record of retention and growth targets. Key skills include business acumen, value-based selling, strategic thinking, and excellent communication skills.
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