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The Senior Customer Success Manager will manage a portfolio of strategic accounts, fostering relationships and ensuring clients achieve value from ShipperHQ's solutions. This role involves advising on business success metrics, planning for contract renewals, and identifying growth opportunities through upselling and renewals.

The Sr. Site Reliability Engineer will focus on creating and maintaining Infrastructure as Code for cloud systems, improving cloud operations, managing CI/CD pipelines, maintaining security and high availability in the cloud, and collaborating with software engineers. They will also establish observability and logging standards, supporting a culture of quality and continuous improvement.

The Strategic Partnerships Manager will manage and nurture relationships with agency partners, drive revenue growth through collaborations, provide training, and report on the agency partner channel's performance to enhance partnerships and initiatives.