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Provide customer support and onboarding for insurance and payroll software clients through phone, email, and chat. Manage migration data, customer accounts, troubleshooting, issue escalation, and interaction records. Build client relationships, identify concerns proactively, and provide product feedback and data-driven insights. Collaborate with product and internal teams while supporting accurate, compliant U.S. payroll operations.

Drive product strategy and execution for an insurtech and payroll platform. Translate executive vision into roadmaps and prioritized backlogs, manage the product lifecycle from ideation through launch, analyze customer feedback and market trends, collaborate with engineering and cross-functional teams, and monitor product performance metrics.

The Territory Sales Manager is responsible for generating new business by selling Hourly's solutions to SMB owners and developing referral networks. This role includes pipeline management, partner relationship development, and strategic operations oversight.

As a Territory Sales Manager, you will sell Hourly's payroll and Workers' Comp solutions to small businesses, managing the full sales cycle and building referral partnerships.

Drive new business by prospecting and owning a territory; manage full sales cycle from outreach to first payroll run; build referral partnerships; maintain CRM and forecasting; collaborate with Customer Success to ensure onboarding and retention; provide market feedback to product and GTM teams.

The Territory Sales Manager will drive new business by selling Hourly's solutions to SMB owners, managing pipelines, and developing referral networks.

The Territory Sales Manager will generate new business by selling payroll and Workers' Comp solutions to SMBs, managing the full sales cycle, and developing referral partnerships.