Top Tech Jobs & Startup Jobs

Serve as first point of contact via chat, email, and phone to troubleshoot, educate, and retain restaurant customers. Provide product training, create training materials, identify product improvements and bugs, track recurring issues, and collaborate with internal teams to resolve customer needs.

Provide frontline support to restaurant customers via chat, email, and phone; troubleshoot product issues; deliver basic product training and create materials; identify customer needs and product opportunities; track recurring issues and report bugs; collaborate with the Support team to improve customer satisfaction and retention.

Lead a Growth squad to design, build, and ship experiments improving activation, retention, and monetization. Make pragmatic technical tradeoffs, implement tracking and analytics, improve performance and reliability, enforce engineering best practices, mentor developers, and use modern tools (including AI) to iterate quickly and maintain system stability.

Own OPEX forecasting and budget maintenance, build driver-based financial models, partner with department leaders to validate assumptions, produce reports and analyses for leadership, migrate models to Drivetrain, and support strategic initiatives including fundraising, M&A, and cash flow forecasting.

Own OPEX forecasting and budget maintenance, build and migrate driver-based financial models to Drivetrain, partner with department leaders to validate assumptions, produce reports and presentations for leadership, support strategic initiatives (fundraising, M&A), and use financial systems and AI tools to drive actionable insights.

As the Director of Growth Marketing, you'll oversee growth strategies, manage a team, allocate budgets, drive customer acquisition, and innovate with automation and AI to enhance marketing efforts.

The Director of Growth Marketing at 7shifts is responsible for leading marketing strategies to drive growth, manage a team of marketers, and optimize budgets across various channels for a SaaS platform serving restaurants.

Manage a book of existing SMB accounts to drive expansion (upsells, add-ons, location growth) using data-driven outreach, consultative discovery, value-based demos, and AI-enabled prioritization. Collaborate cross-functionally, maintain strong data hygiene in tools like Salesforce and Gong, surface customer insights, and hit MRR targets while strengthening retention and product adoption.

Manage a book of SMB customers to drive retention and expansion using data-driven playbooks. Identify upsell/add-on opportunities, run consultative discovery and demos, hit MRR targets, use Salesforce/Gong/Slack and AI tools to prioritize outreach, capture customer insights for Product/Marketing, and partner cross-functionally to ensure activation and ongoing success.