Top Tech Jobs & Startup Jobs

Provide day-shift APAC product support for Ashby customers: own complex SaaS tickets end-to-end, troubleshoot integrations, reproduce issues, guide customers on workflows, escalate appropriately, and contribute to projects that improve support processes and automation.

Senior full‑stack product engineer owning a large product area end-to-end: research customers, write specs and wireframes, design and implement features across frontend and backend, collaborate with product and design, and ship high-quality scalable software.

Senior full‑stack product engineer owning large product areas end-to-end: research, specs, wireframes, implementation, and shipping reliable features. Collaborate with product, design, and infra; balance speed and quality; solve ambiguous customer problems and build scalable abstractions.

Lead pre-sales scoping and design for enterprise customers, create Statements of Work, align sales and post-sales teams, participate in handoffs and kickoffs, and improve Professional Services GTM through playbooks and process refinements to increase win rates and speed time-to-value.

Manage end-to-end implementations for strategic (enterprise) customers in a remote-first SaaS environment. Develop and execute implementation plans, drive stakeholder alignment, configure complex workflows and integrations, coach customers through change, and collaborate cross-functionally to ensure timely adoption and value realization. Travel occasionally (<10%) for strategic engagements.

Manage a book of ~20 strategic enterprise customers to drive product adoption, retention, and customer health. Become a product and domain expert, tailor configurations and training, multi-thread across stakeholders, and partner with Sales, Product, Marketing, and Ops to scale playbooks and outcomes.

Own full sales cycle for Mid-Market (100-1k employees) new logo acquisition across EMEA. Source >50% of pipeline, run demos, win $50k+ ACV deals, build consensus among stakeholders, manage an active pipeline in CRM, and travel ~25% for customer engagements and events. Fluent French and English required.

Own the full sales cycle to acquire new mid-market (100–1,000 employees) customers across UKI/EMEA. Source pipeline (>50% self-sourced), qualify, demo, negotiate, and close $50k+ ACV platform deals. Manage multiple concurrent opportunities, engage stakeholders to build consensus, and travel (~25%) for customer meetings and events.

Lead and grow a Support Engineering team that resolves complex product issues, integrations, and data workflows. Define escalation and triage practices, build scalable diagnostics and internal tools, collaborate closely with Engineering and Product, mentor engineers on debugging, logs, and database querying, and create repeatable processes to improve customer outcomes and support efficiency.

Provide technical support for Ashby customers by diagnosing and resolving integration, API, and product issues; analyze logs and patterns to drive product improvements; create documentation and enablement materials; collaborate with engineering and support to escalate and resolve complex problems while ensuring excellent customer experience.