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Provide technical customer support for Ashby by diagnosing integration and API issues, troubleshooting via logs and scripting, collaborating with engineering on escalations, creating documentation, and driving product improvements from customer feedback.

Senior full‑stack product engineer owning large product areas end-to-end: research, specs, wireframes, implementation, and shipping reliable features. Collaborate with product, design, and infra; balance speed and quality; solve ambiguous customer problems and build scalable abstractions.

Senior full-stack product engineer owning features end-to-end: research customer problems, write product specs and wireframes, design and implement frontend and backend solutions, collaborate with product, design and infra, and ship high-quality, scalable features for tens of thousands of users.

Lead end-to-end implementations for mid-market and smaller enterprise customers, managing ~15 concurrent 4–8 week SaaS onboarding projects. Develop and execute implementation plans, align stakeholders, configure multi-module systems, drive change management, advise on best practices, and collaborate across CS, Sales, Product, Engineering, and Ops to ensure rapid time-to-value and strong customer outcomes.

Design and implement user-facing features by combining high-quality visual design and frontend engineering. Improve and expand the design system, build flexible components, collaborate with Product Engineers, ship to users quickly, iterate from feedback, and support customer-facing issues. Work spans wireframing, UI implementation, and end-to-end technical delivery.

Own technical configuration and testing for new Ashby customers, partner with specialists to gather requirements, document configurations, run go-live testing, and support change management. Collaborate cross-functionally to ensure successful SaaS implementations and advise customers on best practices.

Senior full‑stack product engineer owning a large product area end-to-end: research customers, write specs and wireframes, design and implement features across frontend and backend, collaborate with product and design, and ship high-quality scalable software.

Lead customer-facing integrations projects to define, advise, and deliver Ashby ATS integrations (primarily Workday HCM). Partner with Product, Engineering, CSMs and others to design technical solutions, manage stakeholders, drive change management, and ensure timely delivery and adoption.

Provide day-to-day technical support for a complex B2B SaaS product: troubleshoot integrations, reproduce and isolate issues, communicate clearly to varied audiences, escalate when needed, and work on internal projects to improve support workflows and automation. Collaborate with Engineering and take ownership of tickets while onboarding rapidly.

Lead end-to-end product design for Ashby92s desktop SaaS: own features, consult with engineers and PMs, craft interactions and visuals, write design specs, and build/maintain the design system using heuristics and occasional user research.