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Provide technical support for Ashby customers by diagnosing and resolving integration, API, and product issues; analyze logs and patterns to drive product improvements; create documentation and enablement materials; collaborate with engineering and support to escalate and resolve complex problems while ensuring excellent customer experience.

Partner with German-fluent Account Executives to drive DACH SaaS sales by delivering tailored demos, managing product trials, coordinating RFPs, and translating customer needs into product feedback. Build deep product expertise, articulate business impact, and collaborate with AEs and product to win complex, multi-stakeholder deals.

Lead pre-sales scoping and design for enterprise customers, create Statements of Work, align sales and post-sales teams, participate in handoffs and kickoffs, and improve Professional Services GTM through playbooks and process refinements to increase win rates and speed time-to-value.

Sell Ashby’s talent acquisition platform to high-growth startups (≤100 employees). Manage inbound and outbound pipeline, run demos, source meetings via outbound prospecting, hit stretch quotas, and maintain detailed CRM and sales operations.

Design and implement polished UI/UX at scale, improve and extend the design system, collaborate with product engineers, ship end-to-end features, iterate with user feedback, and consult on bespoke design work while balancing visual design and engineering responsibilities.

Own full sales cycle for Mid-Market (100-1k employees) new logo acquisition across EMEA. Source >50% of pipeline, run demos, win $50k+ ACV deals, build consensus among stakeholders, manage an active pipeline in CRM, and travel ~25% for customer engagements and events. Fluent French and English required.

Lead product design across a large desktop SaaS surface: own ambiguous projects end-to-end, set design standards, consult with PMs/engineers, build the design system, produce Figma artifacts and spec docs, and drive usability improvements through heuristics and customer input.

Lead an EMEA-based team delivering dedicated implementations for Strategic and High-Touch customers. Own implementation/project delivery, team scaling, regionalization of processes, enterprise onboarding, cross-functional alignment, and driving consistent, data-informed time-to-value and handoffs into Customer Success.

Provide technical customer support for Ashby by diagnosing integration and API issues, troubleshooting via logs and scripting, collaborating with engineering on escalations, creating documentation, and driving product improvements from customer feedback.

Senior full‑stack product engineer owning large product areas end-to-end: research, specs, wireframes, implementation, and shipping reliable features. Collaborate with product, design, and infra; balance speed and quality; solve ambiguous customer problems and build scalable abstractions.