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Design and implement user-facing features by combining high-quality visual design and production engineering. Improve and extend the design system, consult on bespoke designs, ship prototypes and finished features, iterate from user feedback, and collaborate closely with product and engineering teams.

Lead end-to-end implementations for mid-market and smaller enterprise customers, managing ~15 concurrent 4–8 week SaaS onboarding projects. Develop and execute implementation plans, align stakeholders, configure multi-module systems, drive change management, advise on best practices, and collaborate across CS, Sales, Product, Engineering, and Ops to ensure rapid time-to-value and strong customer outcomes.

Manage end-to-end implementations for strategic (enterprise) customers, develop and execute implementation plans, configure complex B2B SaaS workflows and integrations, drive change management, advise on best practices, measure outcomes with data, and collaborate cross-functionally to ensure timely, successful onboarding and customer value realization.

Design and implement production-quality UI and components by combining visual design and frontend engineering. Improve and extend the in-house design system, ship end-to-end features, iterate quickly with user feedback, and collaborate closely with product and engineering teams to solve large-scale UX problems for Ashbys customer base.

Design and implement polished UI/UX features end-to-end: wireframe, design system work, and production code. Collaborate with Product Engineers, iterate quickly with user feedback, and improve the in-house design system to scale consistent, flexible components across the product.

Build and maintain Ashby’s platform and reliability systems: scale cloud infrastructure, implement IaC, observability, SLOs/SLIs, canary rollouts and feature flags, secure customer data, enable event-driven/data-warehouse work, optimize SQL/DSL performance, and own projects end-to-end while participating in on-call rotations.

Design and implement user-facing features by combining strong visual design and frontend engineering. Improve and extend the design system, ship production-quality UI in TypeScript/React, collaborate with product engineers and customers, iterate quickly based on feedback, and help other engineers improve UX.

Provide day-to-day technical support for a complex B2B SaaS product: troubleshoot integrations and configurations, resolve tickets end-to-end, communicate clearly with varied audiences, escalate appropriately, and contribute to projects that improve support workflows and automation. Participate in a rotating schedule requiring one weekend day.

Design and own Ashby’s value-selling motion: build impact assessment frameworks and tooling, support enterprise pre-sales deals and executive conversations, enable SE and CSM teams, and ensure customers realize and retain promised outcomes.

Own and ship end-to-end product features across the stack. Research, write specs, design wireframes, build implementations, collaborate with PMs and designers, and create reusable building blocks and abstractions.