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As a Product Manager, you will lead the strategy for a new product that assesses user readiness through real-time scenarios, driving customer engagement and commercial outcomes.

The Enterprise Customer Success Manager builds relationships with clients, ensures ROI, manages account health, and leads renewal processes, enhancing customer experiences and adoption of Synthesia's products.

The Director of Procurement will build and scale procurement functions, define sourcing strategies, lead negotiations, and improve procurement processes at Synthesia.

The role involves leading design for AI-native products at Synthesia, focusing on improving interaction patterns and enhancing user experience in AI-driven workflows.

As a Technical Support Associate, you'll provide first-line technical support, investigate issues, document solutions, and assist enterprise customers while developing your technical skills.

Own the content lifecycle and governance for enterprise video deployments. Engage with customers to translate their needs into product direction and strategies. Ensure compliance and effective workflow between content creators and IT admins while driving towards commercial success through clear metrics and continuous product improvements.

Partner with Solutions & Services to run RevOps for pilots, templates, and custom video delivery. Own reporting, tracking frameworks, automation (Zapier/Workato), Salesforce and Planhat administration, capacity planning, dashboards, and cross-team data alignment to improve delivery, conversion, and operational scalability.

Build and operate ML platform systems for training, evaluation, deployment, and serving of generative models. Improve reliability, scalability, performance, observability, and automation for GPU and cloud workloads. Develop internal tooling and agent-friendly workflows, collaborate with researchers and product engineers, and drive platform architecture and operational improvements.