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The Support Engineer assists IT professionals by providing technical support and guidance on Azure Virtual Desktop and Microsoft cloud technologies. Responsibilities include onboarding, issue resolution, and maintaining strong customer relationships.

Work with global sales teams and Microsoft to identify and qualify AVD opportunities. Prospect inbound and outbound, use sales engagement tools and CRM, hit quarterly quotas, deliver product presentations, use partnership-selling to build pipeline, coordinate cross-functionally to ensure successful delivery, and stay current on product and industry trends.