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Lead technical and commercial aspects of customer relationships from pre-sales discovery through implementation and go-live. Scope integrations, design API-based solutions and consumer journeys, run multiple high-stakes projects, shape product requirements, and build repeatable playbooks to drive adoption and commercial success for B2B2C customers.

Lead Growth operations by owning planning, reporting, playbooks, and data infrastructure. Drive AI/tooling adoption, run cross-functional cadence, execute strategic expansion projects, and unblock multi-market growth execution.

Lead Gigs' brand refresh strategy, set creative direction, and deliver high-quality executions. Collaborate cross-functionally, manage agencies and freelancers, evolve brand governance, scale the design language, and create templates and systems to maintain cohesion and speed across all touchpoints.

Lead end-to-end analytics work: define core metrics, build reliable data models and pipelines, deliver dashboards and insights, and partner cross-functionally to drive product and business decisions. Mentor stakeholders, document data, and help scale analytics capabilities on an event-driven platform.

Partner with the Connectivity team to model and negotiate carrier contracts, own connectivity cost forecasting and commitments, validate gross margin with data, analyze usage economics, and provide cost-driven pricing support across US and European markets.

Build and operate the data platform and pipelines to produce trustworthy datasets for billing, reporting, and product decisions. Integrate data across systems, own warehouse data models, implement observability and quality checks, collaborate with stakeholders, and take projects from scoping to production while maintaining infrastructure.

Lead strategy and operations for Gigs' Global Roaming product: productize the vertical, manage provider relationships and commercial performance, own dashboards and market insights, drive quality and testing, and resolve partner/customer escalations while partnering with Product, Engineering, Finance, and Partnerships.

Build and run enterprise sales for Gigs for Work in Europe: create outbound pipeline, own full sales cycle from discovery to contract, manage multi-stakeholder deals, grow accounts post-close, define ICP and GTM playbooks, and feed product insights to cross-functional teams.

Lead Nordics go-to-market: own regional GTM strategy and execution, land lighthouse customers, build operator partnerships, and recruit and scale a high-performance regional team. Represent Gigs to customers and partners and coordinate on-site hub presence and occasional travel.

The Technical Support Engineer will drive technical resolutions, troubleshoot connectivity issues, mentor Tier 1 support, and advocate for the customers with the engineering team, ensuring smooth operation of the platform.