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As a Customer Success Manager at parcelLab, you will be responsible for owning customer relationships, driving product adoption, satisfaction, retention, and growth. You will serve as the strategic advisor to customers, championing their needs and maximizing business growth within your portfolio. This role requires a focus on onboarding, renewals, customer feedback, upselling/cross-selling, success plans, risk management, process improvements, value-driven relationships, product management, business reviews, education, and strategic alignment.

Full-time Staff Frontend Engineer (React) role at parcelLab to enhance user experience, lead technical delivery, mentor engineers, and promote good engineering practices. Flexible work location in Munich or remote within Germany. Requires Bachelor's or Master's degree in Computer Science or Software Engineering, strong experience in front-end development, knowledge of ReactJS, TailwindCSS, TypeScript, and automated testing, and ability to work with cross-functional stakeholders.

Seeking a full-time Account Executive to join the Sales Team, focusing on selling a highly customizable SaaS solution to top retailers and brands in the EMEA region. Responsibilities include generating new business opportunities, conducting consultative meetings, providing accurate forecasts, and managing the sales process from pipeline building to contract closure.

parcelLab is looking for talented individuals in various business areas such as Engineering, Product, Sales, Marketing, and Technical Account Management. Flexibility in working location with options in London, Boston, Munich, or remote within the UK, US, or Germany. Opportunities for career development, onboarding support, and diverse company culture.

Join parcelLab as a full-time Senior Frontend Engineer to enhance user experience, lead technical delivery, mentor engineers, promote good engineering practices, and shape product usability in a user-centric way. Work from Munich office or remotely within Germany.