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The Solutions Engineer will create and deliver personalized demos and proof-of-concepts for an AI platform serving higher education. Responsibilities include partnering with Account Executives, translating technical capabilities into compelling narratives, configuring AI agents and workflows, tracking POC success metrics, and ensuring data security, FERPA compliance, and accessibility. The role also develops reusable demo assets and promotes internal AI fluency while collaborating with Sales, Product, and Customer Success.

Drives pipeline growth through outbound prospecting via cold calls, email, LinkedIn, and social selling. Qualifies leads, conducts discovery conversations, books meetings, manages objections, and tracks outreach and conversion metrics in HubSpot CRM. Collaborates with Marketing and Sales to improve lead generation and pipeline efficiency while participating in coaching and continuous skill development in a fast-paced SaaS environment.

Build and own backend services for a multi-tenant, AI-powered higher-education platform. Responsibilities include PHP/Laravel development, MongoDB data modeling, event-driven queues, API design, secure tenant isolation, third-party integrations, automated testing, production monitoring, performance optimization, technical leadership, mentoring, and thoughtful use of AI development tools.

Lead and scale demand generation for a B2B SaaS platform: own paid media, lifecycle and digital campaigns, manage a ~$1.5M media budget, implement experimentation and AI-driven workflows, align marketing with sales, and improve reporting, attribution, and pipeline performance.

Lead end-to-end SaaS customer implementations: own project plans, drive discovery, manage risks, coordinate cross-functional teams, ensure go-live readiness, validate outcomes, and transition to Customer Success.

Lead post-sales integrations for Element451: validate SOWs, architect and scope SIS and other integrations, run engineering delivery through build/UAT/go-live, operate maintenance and live support, set processes/tooling, partner with Product to productize integrations, and measure delivery KPIs.