Design and develop firmware for MCUs/SoCs, implement control algorithms for power electronics and MPPT, collaborate with hardware and cross-functional teams, perform board bring-up, debugging and verification using lab tools, document designs, use Git/CI/CD and AI-assisted coding tools, and deliver reliable consumer power products.

Provide phone and email technical support for BioLite and Goal Zero products using Zendesk. Troubleshoot consumer electronics, process warranty claims, manage cases to resolution, maintain internal support documentation, escalate to Engineering/Quality/Warehouse as needed, and identify recurring issues to improve products and support processes.