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Build reliable, scalable frontend applications and components for Zip’s enterprise procurement platform. Develop user-facing features, APIs, and maintainable production code while collaborating with product and customer-facing teams. Engineers own work from concept through production, contribute to frontend architecture and practices, and may work with AI/ML teams to create intelligent workflows.

Serves as the primary pre-sales technical contact, partnering with sales teams to conduct discovery, deliver demonstrations, address technical questions, complete security questionnaires, and build customized solutions. Leads proof-of-concept scoping, translates customer requirements, supports enterprise procurement software sales, and ensures effective handoff to post-sales consultants. The role also provides product feedback and helps improve pre-sales processes and messaging.

Implement and configure Zip integrations across customer ERP, ticketing, procurement, CLM, and TPRM systems. Design integration architecture, validate API requirements, build and test integrations using Zip’s iPaaS, troubleshoot errors, document solutions, estimate timelines, report project status, and advise customers. The role also partners with product and engineering teams to improve technical processes and product capabilities while translating complex technical information for varied audiences.

Lead customer onboarding and end-to-end ERP and procurement product implementations. Responsibilities include gathering requirements, configuring customer processes, conducting training and Q&A sessions, managing implementation projects, collaborating with product and engineering teams, and improving post-sales processes to accelerate customer value.

Lead end-to-end onboarding and implementation for enterprise customers, configuring procurement processes, managing requirements and project tasks, and delivering customer training. Collaborate with product and engineering teams on customer requests, delegate work to solutions and technical consultants, and improve post-sales processes to accelerate customer time to value.

Manage enterprise SaaS customer accounts through renewals, upsells, adoption, and value realization. Partner with Customer Success, demonstrate and sell the Zip procurement platform, negotiate renewal contracts, monitor account health, and communicate deal status to leadership. The role also involves prospecting, solution selling, product evangelism, and helping build sales processes at a high-growth startup.

Lead end-to-end onboarding and implementation for enterprise customers, configuring procurement processes, delivering training, managing requirements and projects, and coordinating solutions consultants. Collaborate with product and engineering teams on customer requests, set expectations, improve post-sales processes, and accelerate customer time to value.

Lead end-to-end enterprise ERP and software implementation projects from planning and design through launch and hypercare. Manage project governance, schedules, RAID logs, risks, dependencies, stakeholder alignment, executive communications, technical integrations, SIT/UAT, cutover planning, production readiness, and post-launch stabilization. Serve as a trusted advisor to enterprise clients, executives, PMOs, and cross-functional teams while ensuring deployments remain on time, within scope, and compliant with organizational policies.

Own Zip’s end-to-end demo engineering function by building and operating demo environments, datasets, scripts, reusable tooling, narratives, and certification standards. Automate demo asset generation with AI, validate workflows using Playwright, prototype with AI-native tools, and design agentic loops that prepare, test, and repair environments. Partner with Solution Engineering, Product, Product Marketing, and Enterprise Architecture to keep demos aligned with product releases and enable consistent self-service delivery for sales teams.

Lead Zip’s NAMER Strategic Sales segment targeting Global 2000 and Fortune 500 accounts. Own revenue performance through multiple management layers, expand into new verticals, sponsor major enterprise deals, develop sales leaders, influence cross-segment strategy, maintain forecast discipline, and improve organizational coverage, capability, and capacity.