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The Solutions Manager will lead onboarding new enterprise customers, manage project implementation, train key stakeholders, and ensure customer satisfaction. This role requires strong communication, attention to detail, and experience in B2B SaaS, specifically in procurement and ERP systems.

The Business Development Representative will generate new business through outbound leads, collaborate with sales teams, and develop sales strategies, while learning consultative selling techniques.

Lead onboarding for new customers, manage implementations of the procurement platform, mentor clients, and collaborate with product teams to enhance user experience.

Lead onboarding and implementation for new customers using finance procurement tools, ensuring successful product integration and customer satisfaction.

Own end-to-end payments product design for scheduling, tracking, failure/retry flows and new payment rails. Shape product direction, run customer research, collaborate with PMs and engineers, design migrations, and participate in design reviews. Influence upcoming AI-driven features and ensure usable, trustworthy money-movement experiences at global scale.

Lead end-to-end product design for Procure-to-Pay: workflows, approvals, transactions, disputes, and dashboards. Partner with PMs and engineers, run customer research, design AI-assisted agent experiences, and iterate on UX and visual details for enterprise procurement flows.

Lead and scale the NAMER Strategic enterprise sales segment for Global 2000 accounts. Own revenue performance, hire and develop multi-layered sales leadership, expand into new verticals, serve as executive sponsor on major accounts, drive forecast discipline and pipeline hygiene, and align cross-segment GTM strategy with internal partners.

Manage customer portfolio, driving success by advising on B2B purchasing, fostering engagement, and developing client relationships across various sectors.

The Customer Success Manager will oversee client relationships, ensure customer satisfaction, drive adoption of Zip's platform, and collaborate with internal teams to enhance customer success.

The Customer Success Manager will manage a diverse portfolio of clients, driving customer success through engagement, training, and proactive support while collaborating with various internal teams.