Top Tech Jobs & Startup Jobs

Design and develop scalable Golang backend services, REST APIs, distributed systems, microservices, and event-driven integrations. Ensure reliability, security, performance, backward compatibility, and testability across internal and enterprise platforms. Participate in architecture decisions, code reviews, and knowledge sharing. Occasional React frontend contributions may be required.

Develop and maintain scalable Golang backend services, RESTful APIs, microservices, and event-driven integrations. Improve system reliability, performance, security, and resource utilization while writing unit and integration tests. Support integrations with enterprise platforms, participate in technical discussions and code reviews, and occasionally contribute to React frontend development.

Plan and execute manual QA, UAT, regression, integration, and end-to-end testing for dialer and outbound contact center systems. Create test cases and scripts, validate APIs, authentication, workflows, data flows, and production readiness, and manage defects through resolution. Collaborate with product, development, operations, and business stakeholders during Agile delivery, releases, deployment validation, and post-release testing.

Administer highly available MySQL databases across global production environments. Responsibilities include replication and clustering, performance tuning, backup and recovery, monitoring, troubleshooting, reporting queries, automation with Python or Shell, documentation, and change management. The role supports cloud modernization using GCP or AWS and collaborates with Operations and Development teams.

Provide Level 3 production support for NICE CXone contact center environments across on-premises and cloud platforms. Monitor and resolve incidents, outages, and service requests; perform root cause analysis; support ACD, IVR, routing, agent desktop, digital channels, integrations, deployments, and production changes. Improve monitoring, observability, automation, and operational processes while collaborating with technical and business teams and maintaining troubleshooting documentation.

Support the Five9 Dialer product roadmap by gathering requirements, managing the backlog, writing user stories, coordinating Agile delivery and releases, supporting UAT, monitoring contact center metrics, troubleshooting platform issues, and improving dialing strategies, agent effectiveness, customer interactions, compliance, and operational outcomes.

Own and enhance the Five9 cloud contact center platform by translating business needs into product requirements, prioritizing backlogs, coordinating Agile delivery, supporting UAT and releases, monitoring operational metrics, and driving platform improvements. Partner with operations, technology, analytics, compliance, workforce management, vendors, and Five9 to improve dialing strategies, agent effectiveness, customer interactions, integrations, workflow automation, and regulatory alignment.

Develop scalable full-stack cloud applications using React.js, Java, Spring Boot, MongoDB, AWS, and Azure. Build REST APIs, optimize data models, maintain CI/CD pipelines, deploy and monitor applications, and apply DevOps, security, testing, and code-quality practices. Collaborate with cross-functional Agile teams and use Docker, Kubernetes, Infrastructure as Code, and AI coding assistants to improve delivery.

Develop scalable cloud-native web applications using React.js, Java, Spring Boot, MongoDB, AWS, and Azure. Build RESTful APIs, optimize databases, maintain CI/CD pipelines, deploy applications, and support DevOps automation. Ensure code quality and application security through testing, reviews, SonarQube, and vulnerability remediation. Collaborate with cross-functional Agile/Scrum teams and use Docker, Kubernetes, Infrastructure as Code, and AI coding assistants to improve delivery.

Develop scalable full-stack cloud applications using React.js, Java, Spring Boot, MongoDB, AWS, and Azure. Build REST APIs, optimize databases, deploy and monitor applications, maintain CI/CD pipelines, and apply DevOps, security, testing, and code-quality practices. Collaborate with product, QA, DevOps, and architecture teams in an Agile/Scrum environment while using containerization, infrastructure automation, and AI-assisted development tools.