Top Tech Jobs & Startup Jobs

Own enterprise customer relationships from kickoff through adoption and ongoing value realization. Lead success plans, QBRs, executive conversations, escalations, stakeholder alignment, training, and strategic recommendations. Translate technical capabilities and performance data into business outcomes such as revenue, conversion, and customer experience. Partner with Account Management to support retention and expansion while improving scalable onboarding and support processes.

Develop and scale enablement programs for global Customer Success and GTM teams. Responsibilities include CSM onboarding, product and competitive training, technical and commercial playbooks, centralized knowledge management, internal communications, AI-enabled workflows, coaching support, and measurement of learning adoption and performance. The role partners with Product, Marketing, Sales, and CS leadership to improve time-to-productivity, retention, expansion, and ongoing product alignment.

Own enterprise customer success from kickoff through adoption and ongoing value realization. Build relationships with technical and executive stakeholders, align success plans, lead QBRs and EBRs, communicate measurable business impact, manage escalations, provide strategic ecommerce recommendations, and partner with Account Management on retention and expansion. Maintain customer documentation and improve onboarding and support processes.

Own enterprise customer relationships from kickoff through adoption and value realization. Lead success planning, QBRs and EBRs, executive stakeholder engagement, escalations, technical-to-business value translation, and proactive ecommerce recommendations. Partner with Account Management on retention and expansion, document customer needs, and improve scalable onboarding and support processes. Fluency in French and experience managing enterprise customers are required.

Build full-stack prospect demo solutions for ecommerce search and discovery products. Develop JavaScript data collection tools, front-end integrations, ETL workflows, dashboards, alerts, and open-source UI libraries and REST clients. Validate prospect data, support integrations, answer technical questions, collaborate with sales and product teams, and contribute to automated testing, code reviews, and demo infrastructure.

Lead Constructor's end-to-end security program: manage compliance (SOC 2, ISO 27001), incident response, risk and access governance, vendor security, DLP, AI governance, security exercises, and customer-facing security communications while partnering with platform engineering on cloud and container security.

Lead product strategy for Query and Machine Learning & Recall teams to improve candidate retrieval and query understanding. Define roadmap, productionize SOTA models (vector search, embeddings, LLM-assisted parsing), build evaluation frameworks linking retrieval accuracy to revenue, optimize inference latency and costs, and drive measurable lifts in conversion and revenue.

Leads the Customer Developer Experience engineering team, setting technical strategy for open-source TypeScript and React tooling. Responsibilities include supporting external developers, improving documentation and integration workflows, prioritizing work with cross-functional teams, recruiting, mentoring engineers, and maintaining high standards for software quality, testing, and reliability.

Leads an engineering team building and scaling customer-facing integrations for agentic AI products. Responsibilities include setting technical direction, balancing customer delivery with reusable tooling and platform investments, ensuring reliability and observability, improving developer experience, collaborating cross-functionally, recruiting, and coaching engineers. The role requires customer empathy, strong engineering leadership, technical problem-solving, and experience with production systems or integrations.

Lead product marketing for Constructor's ecommerce search and discovery platform: define positioning, messaging, launches, competitive intelligence, and build a PMM team. Partner with Product, Sales, Growth, and Content to translate complex features into customer value, enable GTM, and drive pipeline and adoption.