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The Senior Data Engineer will manage SQL databases, focusing on optimization, performance tuning, and security while ensuring alignment with business objectives and mentoring team members.

Execute panel recruitment and respondent scheduling for Belgium, Switzerland and assigned markets. Conduct cold-calling, verify new registrants, reactivate accounts, handle member inquiries, perform link testing, investigate fraud, and support panel-building initiatives. Provide project updates, collaborate with project management, and help improve communication procedures and support systems to meet monthly registration and recruitment targets.

Recruit and schedule respondents across Belgium, Switzerland and assigned markets via phone and panel outreach. Build and engage panels, verify registrations, investigate fraud, perform link testing, provide member support via phone/email/ticketing, update project teams on progress, and help optimize recruitment processes to meet targets and timelines.

The Qualitative Project Assistant coordinates qualitative projects, assists Project Managers, manages vendors, recruits respondents, and ensures project specifications are met.

Manage the full contract lifecycle for client, supplier, partner, and third-party agreements. Draft, review, negotiate, execute, amend, and close contracts; identify legal and commercial risks; coordinate internal stakeholders; maintain contract records and metrics; improve contract policies, templates, and processes; and support licensing, data use, and commercial contract matters.

Lead and manage a client service team delivering healthcare-focused qualitative market research. Coach staff, oversee project delivery, budgets, billing, quality, and process improvements while collaborating with senior management and sales to ensure client satisfaction and project profitability.

The Customer Support Specialist engages with customers via multiple channels, troubleshoots issues, builds relationships, and improves customer experience through effective support.

Coordinate qualitative research projects: recruit and rescreen French-speaking respondents, manage vendors and freelancers, check deliverables, maintain recruitment trackers, negotiate costs, and support Project Managers to ensure timely, high-quality study delivery.

The Senior Bid Coordinator facilitates the bid process, manages RFPs, assists in client relationships, and supports project delivery while ensuring compliance with ISO standards.

Manage multiple qualitative research projects, ensuring completion on time and budget. Responsibilities include client communication, project coordination, and team guidance.