Top Tech Jobs & Startup Jobs

Manage end-to-end quantitative market research projects including budgets, timelines, client communication, fielding oversight, troubleshooting, ISO compliance, and final billing. Coordinate internal kickoffs, work with panel and programming teams to maximize sample, ensure incentives and financial metrics are processed, and enforce quality and regulatory standards.

Manage and grow a portfolio of 4–6 named pharma/healthcare accounts by building strategic, non-transactional digital marketing proposals, driving revenue and margin targets, overseeing delivery, forecasting, and maintaining strong client relationships and account plans.

The Director of Product Management will own MDLinx’s physician-facing and pharmaceutical commercial products, develop product strategy, analyze markets and user behavior, manage experimentation, and lead omnichannel roadmaps. The role partners with Sales, Marketing, Engineering, Leadership, and Client Services to ship digital products, launch new offerings, track adoption, and iterate using analytics. Responsibilities include AI-enabled personalization, recommendations, content discovery, agile delivery, and connecting audience growth with commercial revenue.

Coordinates end-to-end quantitative and qualitative market research fieldwork, including sampling plans, recruitment, study setup, link testing, invitations, vendor and respondent coordination, incentive reconciliation, performance tracking, and reporting. Supports project managers with timelines, pretests, client requirements, meeting documentation, study closeout, and invoicing readiness. Develops alternative recruitment strategies, manages project tools, and ensures studies meet client specifications and delivery deadlines.

The Senior Business Development Manager will drive revenue growth through sales execution, market expansion, and strategic collaboration, focusing on healthcare sectors.

The Senior Project Manager manages international market research projects in healthcare, ensuring client satisfaction, timely delivery, and budget adherence, while coordinating teams and analyzing project outcomes.

Own and deliver commercial data products end-to-end: gather client insights, define requirements and user stories, prioritise backlog, work with data engineering/analysis to build, support UAT, and evangelise features to stakeholders to meet commercial objectives.

Manage and process incentive payments accurately and compliantly, maintain trackers and audit trails, resolve payment issues, coordinate with internal teams and vendors, monitor KPIs, support special payment arrangements, respond to incentive queries within SLAs, and improve operational processes using system tools and automation.

Administer and optimize Zendesk Support, Guide, Explore, Talk, and Chat, including workflows, ticket forms, triggers, automations, macros, views, SLAs, permissions, and integrations. Create reporting dashboards, analyze support metrics, troubleshoot ticket flow, support escalations, onboard users, document processes, and train teams. Collaborate with IT and vendors on enhancements while ensuring efficient support operations and compliance with access standards.

Supports sales directors with client relationship management, market research proposal development, RFP qualification, pricing, CRM updates, upselling, account growth, and client presentations. Assists client services during project delivery and ensures compliance with ISO 20252 and ISO 27001 standards. Requires market research pre-sales and proposal management experience, strong communication skills, Microsoft Office proficiency, and availability for US Eastern Time working hours.