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Provide front-line technical support for clinical applications, hardware, and software. Troubleshoot via phone and ticketing systems, document issues, assist with EHR configuration (AdvancedMD/Athenahealth), identify operational inefficiencies, meet service desk KPIs, and collaborate cross-functionally to improve processes and support clinicians and staff.

The Billing Director oversees the Revenue Cycle department, ensuring efficient billing operations, guiding staff, and improving revenue processes while maintaining compliance with regulations.

Lead implementation and optimization of Salesforce Health Cloud for credentialing: design scalable workflows, manage releases, troubleshoot production and sandbox environments, build reports/dashboards, administer users/permissions, create complex flows, collaborate with Product/QA/design, participate in Scrum, deliver training, and influence platform roadmap and architecture.

Manage and grow relationships with major referral sources (health systems, practices, behavioral health organizations). Develop and execute national referral strategies, identify growth opportunities, troubleshoot referral process barriers, collaborate with marketing and clinical leaders on education and collateral, maintain CRM, analyze market trends and partner performance, and take corrective action to increase referrals while ensuring compliance and stakeholder trust.

Lead and develop a field-based team of Clinician Liaisons to drive referral growth through territory outreach, coaching, account expansion, and data-driven performance management using Salesforce and reporting tools. Partner with clinical and operations teams to align demand with clinician capacity and ensure consistent execution of sales strategy.

Drive referral volume by building relationships with primary and specialty care providers, discharge planners, and referral coordinators. Spend ~70% of time in the field conducting in-person visits, coordinating clinician-to-clinician education, using Salesforce to document activity, and collaborating with local operations to convert referrals and grow patient volume.

Drive referral volume by building relationships with primary and specialty care providers, hospital discharge planners, and referral coordinators. Spend 70% of time in the field executing high-impact call plans, coordinating clinician-to-clinician education, using Salesforce to document visits, and collaborating with clinical and operations teams to grow patient referrals and attend local events.

Lead cross-functional software implementations and process improvements across the organization. Drive project governance, budgets, resource planning, risk mitigation, and stakeholder alignment. Coordinate internal teams and vendors, translate product priorities into execution plans, track metrics, and act as voice of the customer to improve product and operational workflows.

Entry-level accounting role supporting month-end close, journal entries, balance sheet reconciliations, and basic financial analysis. Assist with audits, maintain general ledger records, support internal controls, collaborate cross-functionally, and participate in process improvements under supervision.

The Manager will oversee technical accounting, prepare SEC filings, draft accounting memos, and collaborate with finance teams to ensure compliance with US GAAP.