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The Director of Partnerships will manage and grow the partner funnel, ensuring pipeline generation and revenue targets are met, while leading a partner management team and fostering collaboration across various departments.

Manage a portfolio of complex enterprise SaaS customers, driving adoption, measurable outcomes, retention, renewals, and expansion. Build executive relationships, lead success planning and business reviews, identify risks and growth opportunities, and act as a strategic advisor. Partner with Sales and cross-functional teams to deliver customer value, maintain account plans, and forecast customer health. The role requires hybrid work in Salt Lake City and travel to customer sites and industry events up to 10 times annually.

Administer and optimize LearnUpon’s Salesforce CRM and Revenue Cloud environment. Responsibilities include supporting users, evaluating and resolving business requests, building declarative configurations and workflows, maintaining data quality and integrations, managing pricing and quoting processes, documenting systems, training users, and coordinating with vendors and engineering teams.

Manage end-to-end commercial contracting for SaaS customer and vendor agreements. Draft, review, and negotiate enterprise SaaS agreements, MSAs, DPAs, NDAs, order forms, and vendor contracts. Partner with Sales, Finance, Security, and Privacy teams, provide practical legal guidance, manage contractual risk, maintain playbooks and contract records, improve CLM workflows, and train business teams on contracting processes.

Owns core financial accounting operations, including month-end close, reconciliations, management accounts, general ledger analysis, tax and revenue filings, statutory audits, financial statement preparation, and internal controls. The role also manages procurement and expense processes, supports multi-entity consolidation and reporting, partners with FP&A and external advisors, and improves finance systems and processes through automation.

Designs end-to-end UX/UI solutions for a B2B SaaS learning platform, partnering with product managers and engineers from discovery through delivery. Conducts user research, usability testing, competitive analysis, and research synthesis; prioritizes features using user and business data; develops scalable design-system components; applies AI-assisted design workflows; and advocates for accessibility and inclusive design. The role also involves managing multiple projects, facilitating collaboration, and improving design processes.

Qualify inbound inquiries and perform outbound prospecting to generate pipeline. Conduct initial qualification calls, schedule discovery/demo meetings for Account Executives, maintain CRM records, convey LMS value, improve processes, and use AI tools to increase efficiency.

Manage a portfolio of mid-market, high-value SaaS customers to ensure measurable outcomes, drive retention and expansion, lead success planning and business reviews, act as a trusted advisor, identify upsell opportunities, and collaborate cross-functionally to deliver a seamless customer experience and support renewal readiness.

Manage a portfolio of complex enterprise customers to drive adoption, demonstrate value, ensure renewal readiness, and identify expansion opportunities. Lead executive engagement, success planning, cross-functional coordination, and operational account discipline while acting as a strategic advisor.

Lead high-impact cross-functional initiatives, translate executive vision into executable project frameworks, track milestones and KPIs, drive stakeholder alignment, remove roadblocks, analyze outcomes, and improve operational workflows and efficiencies.