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Generates qualified sales opportunities through outbound prospecting, including cold calls, personalized emails, video messaging, and social media. Partners with Account Executives to build pipeline, researches target accounts and customer personas, qualifies prospects, communicates product value and ROI, manages account prioritization, handles objections, and consistently works toward sales quotas and KPIs.

Provides highly technical support for the Copado DevOps platform, resolving complex customer issues, troubleshooting integrations, managing escalations, and maintaining investigation and known-issue lifecycles. Leads case swarming, reviews technical investigations, enables support engineers, documents solutions, contributes to the knowledge base, and manages customer expectations. Requires Salesforce and Copado expertise, knowledge of SaaS and development technologies, Git familiarity, and Copado certifications.

Provide highly technical support for the Copado DevOps platform, managing case queues, troubleshooting customer issues, documenting solutions, escalating complex cases, and creating knowledge-base materials. The role requires Salesforce, DevOps, SaaS, API, CLI, SQL, and version-control expertise, along with strong communication and problem-solving skills. The engineer will support global customers, help deliver technical training, review case accuracy, manage expectations, and identify opportunities to explain or upsell Copado solutions.

Generate qualified sales opportunities through outbound prospecting, including cold calls, personalized emails, video messaging, and social outreach. Partner with Account Executives to build pipeline, research target personas, qualify prospects, communicate Copado’s value, manage account prioritization, and meet sales quotas and KPIs.

Generate qualified sales opportunities through outbound prospecting, including cold calls, personalized emails, video messaging, and social media. Partner with Account Executives to build pipeline, research accounts and buyer personas, qualify prospects, communicate business value, manage high-volume accounts, overcome objections, and support quota attainment.

Build and lead Copado’s end-to-end GTM enablement program, covering launch readiness, sales methodology, coaching, onboarding, certification, technology adoption, and performance measurement. Partner with Sales, Marketing, Product, Customer Success, and RevOps to translate strategy into field-ready programs. Lead a small team, manage the enablement technology stack, and connect enablement outcomes to ramp time, win rate, productivity, and quota attainment.

Build and lead Copado’s end-to-end GTM enablement program, including launch readiness, sales methodology, coaching, onboarding, certification, technology adoption, and performance measurement. Partner with Sales, Marketing, Product, Customer Success, RevOps, and People teams to align enablement with GTM strategy. Manage a small team and connect programs to ramp time, win rate, quota attainment, pipeline, and productivity outcomes.

Build and lead Copado’s end-to-end GTM enablement program across readiness and effectiveness. Responsibilities include launch enablement, messaging and positioning rollouts, sales methodology and coaching frameworks, onboarding and certification, GTM technology stack governance, program metrics, and cross-functional partnership with Sales, Marketing, Product, Customer Success, and RevOps. The role also hires and develops a small enablement team and connects enablement outcomes to productivity, win rate, pipeline, and quota attainment.

Own renewals for a North American SaaS customer portfolio, managing opportunities from engagement through negotiation and closure. Build customer relationships, reinforce product value, identify churn risks, maintain a 120-day renewal forecast, negotiate commercial terms, and collaborate with Sales, Customer Success, Legal, and Finance. Maintain accurate CRM records and contribute to improved renewal execution and revenue predictability.

Own renewal outcomes for a portfolio of North American SaaS customers. Manage renewal opportunities from engagement through negotiation and closure, maintain a 120-day forecast, identify churn and retention risks, lead commercial discussions, reinforce customer value, and maintain accurate CRM data. Collaborate with Sales, Customer Success, Legal, and Finance to protect recurring revenue, support customer outcomes, and improve renewal execution.