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The role involves developing custom ServiceNow solutions for secure environments, collaborating with stakeholders, ensuring platform stability, and mentoring junior developers.

Lead capture efforts for federal contracts, develop winning strategies, build relationships with agencies, and ensure proposals align with customer needs.

Lead business analysis and process consulting projects, ensuring alignment with customer objectives, facilitating workshops, and guiding cross-functional teams in implementing ServiceNow solutions.

Lead client projects, build relationships, track and report progress, and mentor team members while ensuring quality outcomes and positive client experience.