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Coordinate transcription workflow: allocate transcribers, merge/finalize/deliver transcripts per style guides and KPIs, perform audio checks, assist with training, billing, quality assessments, and act as backup to the Transcription Manager.

Manage client relationships and projects in eDiscovery, ensuring quality, communication, and strategic guidance while overseeing multiple simultaneous projects.

The Senior Business Transformation Analyst facilitates program execution and process improvement in legal solutions through analysis, collaboration, and technology integration.

The Senior Business Analyst will lead CLM implementation projects, engage with stakeholders, analyze processes, configure solutions, and support user adoption and continuous improvement.

The Sr. Project Manager oversees CLM engagements, leading assessments, process design, vendor selections, and AI integration strategies, while mentoring junior team members.

Lead CLM implementations and consulting projects, oversee project management activities, serve as a subject matter expert, and mentor junior consultants.

The Director of Business Development drives new revenue in Mass Tort markets by building relationships, managing pipelines, and closing complex deals.

Lead end-to-end CLM implementation and strategy projects: scope, plan, vendor selection, configure and test CLM platforms, drive UAT and adoption, advise on GenAI integration, and mentor junior consultants to ensure successful client outcomes.

Sell litigation support services (eDiscovery, document hosting/coding, managed review) within an assigned territory. Build trusted client relationships, identify upsell opportunities, hunt for new customers, deliver presentations and demos, manage accounts and billing coordination, meet revenue and daily sales targets, and collaborate with internal teams to ensure high customer satisfaction.

Serve as a trusted, client-facing Technical Account Manager for Cloud Managed Services, providing strategic guidance on eDiscovery, legal technology, information governance, and cloud solutions. Build relationships, drive adoption and customer success, coordinate issue resolution, lead client reviews, and collaborate with internal teams to optimise service delivery and expand client use of Epiq solutions.