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Manages multiple eDiscovery client projects and serves as the primary client liaison. Coordinates schedules, deliverables, requirements, quality verification, issue resolution, project status updates, and internal collaboration. The role also develops project plans, manages client expectations, reviews financial and billing information, and supports successful delivery from initial planning through final production.

Support eDiscovery operations by collecting, processing, searching, culling, and packaging electronic records (primarily email) using industry tools. Maintain and improve process documentation, perform QC/validation, coordinate with IT and legal stakeholders, troubleshoot client issues, and manage timelines and reporting. May work additional hours to meet commitments.

The Sr. Project Manager oversees CLM engagements, leading assessments, process design, vendor selections, and AI integration strategies, while mentoring junior team members.

The Director of Business Development drives new revenue in Mass Tort markets by building relationships, managing pipelines, and closing complex deals.

Lead and grow Epiq's Change Enablement practice for law firms, designing and delivering enterprise change programs that drive AI and technology adoption, workflow redesign, leadership coaching, stakeholder engagement, and measurable business outcomes. Advise clients, build enablement frameworks, develop go-to-market offerings, and mentor internal teams to embed sustainable behavioural change in legal organisations.

Lead global account management and business development targeting Compliance Function leaders. Develop strategic account plans, prospect and nurture compliance personas, drive sales and contract negotiations, collaborate with delivery teams to meet client objectives, provide consulting, and oversee client communications and reporting.

Manage sales of eDiscovery services, achieve revenue targets, nurture client relationships, and achieve customer satisfaction while building a sales strategy.

Sell litigation support services (eDiscovery, document hosting/coding, managed review) within an assigned territory. Build trusted client relationships, identify upsell opportunities, hunt for new customers, deliver presentations and demos, manage accounts and billing coordination, meet revenue and daily sales targets, and collaborate with internal teams to ensure high customer satisfaction.

Provide technical guidance and implement integrations for Intapp products using Boomi/ETL tools and SQL. Leverage AI and automation to accelerate delivery, manage stakeholder requirements, troubleshoot issues, track project status, and ensure data security, compliance, and measurable outcomes.

Lead and manage a Client Services team delivering eDiscovery projects; serve as primary client liaison, ensure service delivery, resolve complex issues, manage budgets/forecasting, drive process improvements, and develop subject-matter expertise in client tools.