Top Tech Jobs & Startup Jobs

Leads cross-functional customer experience improvement initiatives by analyzing Voice of Customer feedback, complaints, surveys, operational metrics, and customer journeys. Facilitates root cause analysis, action planning, workshops, and stakeholder alignment; tracks risks, milestones, outcomes, and accountability. Manages complaint responses, documents activities in Salesforce, prepares executive reports, supports customer journey mapping, and ensures compliance with customer feedback and complaint-handling processes.

Provides client-facing technical services and coordinates internal teams to scope, document, and maintain technical program and project requirements. Develops technical evaluations, test procedures, SOPs, and laboratory instructions aligned with regulatory and client requirements. Leads departmental process and KPI improvements, supports commercial and operations teams, and coaches others. Facilitates customer meetings, manages complex projects and priorities, and works effectively in a global, multicultural environment.

Leads technical training projects from planning through delivery, manages the Absorb LMS, develops instructional materials, evaluates training effectiveness, and collaborates with technical stakeholders, customers, sales, marketing, vendors, and associations. The role creates curricula for technical products, standards, certifications, and emerging technologies while managing schedules, budgets, purchase orders, statements of work, and project risks.

Conducts HVAC and appliance testing for UL certification projects, defining test scopes, specifications, methods, and schedules. Reviews products against UL requirements, coordinates laboratory technicians, analyzes compliance issues, prepares reports and procedures, and communicates project status with clients. The engineer also supports project administration, continuous improvement, special test equipment development, file reviews, and technical resolution of variation notices. The role is onsite in Plano, Texas, five days per week, with possible client-site travel.

Leads the global lease accounting function across more than 100 legal entities, overseeing ASC 842 compliance, lease transactions, close activities, reporting, controls, audits, and technical accounting. Partners with Real Estate, Legal, Procurement, FP&A, and regional finance teams; manages lease systems and governance; drives process improvements and automation; and leads, mentors, and serves as an escalation point for lease accounting professionals.

Plans and manages PPE testing projects, including defining scope, specifications, test programs, schedules, and laboratory activities. Examines products for compliance with UL requirements, develops reports and procedures, resolves technical issues, communicates with clients, and supports special test methods, equipment development, file reviews, and continuous improvement.

Leads UL Solutions’ global executive recruiting strategy, operating model, governance, and standards. Directly manages Director through Vice President searches across the Americas while aligning Talent Acquisition teams in EMEA and APAC. Builds scalable processes, tools, metrics, and candidate assessment approaches; drives regional adoption and continuous improvement. Partners with senior leaders, HR, Compensation, and Talent teams on executive hiring, internal mobility, and succession planning across a global matrix organization.

Conducts complex materials laboratory testing, evaluates samples and results, reports abnormalities, and develops new testing capabilities. Maintains and improves test equipment, incorporates automation, supports customers, leads complex test programs, trains laboratory staff, and collaborates with engineering teams. Requires strong knowledge of testing standards, quality systems, project management, communication, and continuous improvement.

Handles customer inquiries, quotes, order processing, and pre- and post-sale administrative activities. Supports account managers and sales engineers, tracks account history, follows up on quotes, resolves customer issues, and coordinates with internal teams. The role also provides input into sales strategy, mentors less-experienced colleagues, and helps ensure certification requirements and product adoption timelines are met.

Plans and manages UL testing and certification projects for electrical distribution equipment. Communicates with clients about technical requirements, costs, timelines, compliance issues, and project results. Reviews product samples and manufacturer information, develops test programs, coordinates laboratory technicians, prepares reports and service procedures, resolves engineering variations, and supports standards and test-method development. The role requires frequent client interaction, hybrid office work, and travel for testing and oversight activities.