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As a Staff SRE, you'll ensure system reliability and performance, provide technical leadership, automate processes, manage observability, and contribute to engineering strategies while mentoring junior engineers.

The role involves leading the back-end engineering team for Coupang Pay, focusing on payment system architecture, operational excellence, and collaboration across tech teams to enhance customer payment experiences.

The Technical Program Manager will own end-to-end project delivery, from defining business and technical requirements to driving engineering implementation across teams, ensuring quality and customer focus.

Manage relationships with merchants, analyze performance data, and develop strategies to drive growth and satisfaction in a fast-paced environment.

Lead the vision, strategy, and execution for Coupang's Labour Management System, ensuring operational excellence and scalability while collaborating cross-functionally to enhance workforce availability and productivity.