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As a Customer Experience Specialist at CookUnity, you will assist customers with inquiries about products and services, resolving issues through email and chat while providing exceptional service. You'll handle time-sensitive requests and escalate critical cases when necessary, ensuring every customer feels valued and supported.

The Customer Operations Specialist will ensure seamless operations within various internal areas like logistics and fulfillment. Responsibilities include managing customer interactions, resolving order issues, coordinating with delivery partners, and utilizing data tools to enhance customer experience. The role focuses on operational excellence and customer satisfaction.

The Customer Experience Supervisor is responsible for leading a customer support team, improving client interactions, and organizing daily tasks to ensure outstanding customer service. The role involves monitoring performance, training staff, and providing solutions to inbound requests. This position requires a data-driven mindset and strong communication skills to enhance customer satisfaction as operations expand.

As a Customer Experience Supervisor at CookUnity, your role will involve managing a customer support team, prioritizing inbound requests, solving customer issues, and ensuring an outstanding customer experience. You will analyze problems through data, coordinate with operations, hire and train agents, and maintain performance standards.

The CRM Marketing Associate will support the CRM team by implementing email, SMS, and push notification campaigns for lead generation. Responsibilities include maintaining the CRM marketing calendar, assisting in performance reporting, and facilitating communication between the CRM team and other departments.

As a Controller, you will lead the accounting operations, ensuring compliance with GAAP, overseeing treasury operations, managing risk, and tax compliance. You will build and develop a high-performing accounting team while enhancing financial systems to support CookUnity's growth.

Customer Experience Specialist role at CookUnity, responsible for handling customer inquiries, providing outstanding support, and resolving issues related to meal delivery service. Must have 3+ years of customer support experience and exceptional English communication skills.