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The Appeals Coordinator is responsible for managing appeals by gathering necessary information, writing and submitting appeal letters to insurance companies, following up on statuses, and maintaining documentation of appeals. This role serves as a liaison between prescribers, patients, and insurance providers.

The Account Manager - Payor Relations is responsible for managing payor relations and contractual obligations, providing analysis of contracts, facilitating internal communication, and ensuring compliance. The role includes serving as the primary contact for accounts, maintaining proposal libraries, supporting business development, and analyzing reports related to payor contracts.

The Enrollment Representative is responsible for verifying insurance benefits and preparing documentation in line with the company's brand promise. The role requires proficiency in Pharmacy Benefit and Major Medical Insurance, understanding of health insurance structures, and excellent customer service skills. Responsibilities include adjudicating claims, updating teams, and ensuring compliance with company procedures.