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The Senior Incident Response Analyst provides front-line support via service desk systems, interacts with internal and external partners, manages incident tickets, conducts shift transitions, and seeks to enhance service desk operations. The role emphasizes customer service, effective communication, and adherence to reporting procedures.
The Senior Solution Architect will design and implement innovative solutions integrating Salesforce with Azure, ensuring high performance, security, and scalability. Responsibilities include developing integration strategies, managing data consistency, and applying best security practices while collaborating with teams to meet business objectives.
The Threat Hunter is responsible for threat actor investigations, developing detection methodologies, and supporting incident response and monitoring. Key tasks include analyzing network traffic, conducting malware analysis, creating reports, and tracking threat actors. Continuous improvement of security processes and customer service support are also integral to the role.
The Senior Platform Architect will design and implement solutions integrating Salesforce with Azure, focusing on performance, security, and scalability. The role involves modeling within the Azure platform and collaborating with teams to ensure the successful delivery of high-performance solutions. Responsibilities include managing Azure services, developing integration strategies, ensuring data integrity, and implementing security best practices.
The Salesforce Developer will be responsible for developing and maintaining Salesforce applications, focusing on OmniStudio features like Flexcards and DataRaptors. They will integrate various systems, troubleshoot issues, and ensure high-quality coding practices. Strong communication skills and the ability to work independently and collaboratively are essential.
As a Trainer, you will design and deliver comprehensive training programs for Call-Takers and Dispatchers, ensuring they are prepared for critical situations. You will assess training needs, develop materials, evaluate performance, and continuously improve training methods. Collaboration with various stakeholders and staying current with industry trends are key aspects of this role.
The Programmer Analyst will develop, implement, and maintain technology processes for the Data Analytics department, providing expertise in programming and automation. This includes hands-on coding, performing data analysis, and serving as a project liaison to ensure the technical processes meet organizational needs. The role also involves building front-end web interfaces and automation of Data Analytics capabilities.
The Senior Application Testing Specialist will lead the testing efforts for the Microsoft Dynamics 365 platform, creating and executing test plans, automating test cases, and ensuring quality standards are met. Responsibilities include developing test strategies, performing manual and automated testing, and collaborating with teams to address defects and compliance standards.
The LMS Analyst/Designer is responsible for enhancing online learning experiences through instructional design and LMS administration. This includes managing course content, conducting audits, producing webinars, and developing training plans. They focus on ERP applications and collaborate with teams to ensure effective training delivery and learner engagement across multiple platforms.
The role involves developing, designing, and delivering training programs for ERP applications like Oracle. Responsibilities include creating instructional materials, conducting end-user training, and managing the change impact of training across all levels of the organization. The position requires proficiency in multimedia tools and project management methodologies.
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