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The IT Support Representative supports Assent by providing IT system and hardware assistance, troubleshooting technology issues, configuring systems for employees, and maintaining inventory. They manage software licensing, decommission accounts for departing employees, and support specific cloud systems, ensuring exceptional service to the Assent team.

The Customer Success Manager will manage customer relationships and oversee project plans to ensure program success. Responsibilities include developing relationships, managing client health metrics, facilitating strategic planning sessions, aligning solutions to client challenges, and identifying success metrics.

The Customer Success Manager (CSM) will be responsible for managing customer relationships and ensuring program success. Key duties include developing client relationships, managing customer health metrics, conducting strategic planning sessions, analyzing performance results, and ensuring customer compliance with programs. The CSM will also identify client goals and success metrics to optimize product adoption and revenue growth.

As a Technical Lead, you will oversee the technical quality of your team's solutions, collaborating across departments to design and develop scalable solutions. You'll mentor team members, improve the quality of the product through reviews, and stay updated on new technologies to meet business objectives.