Top Tech Jobs & Startup Jobs

Support suppliers to collect compliance declarations and data via email, chat, and calls; troubleshoot and educate suppliers; validate compliance data quality; collaborate with Program Success; mentor peers as needed.

The Manager of Customer Success leads a team of CSMs, focusing on customer delivery outcomes, mentoring staff, and promoting customer satisfaction and service-oriented culture.

The Supplier Support Associate aids the Supplier Support team by communicating with suppliers to gather compliance information and ensure quality of documents, while providing positive support experiences.

Design and document scalable application services, codify architectural standards for developer workflows, validate architectural intent at runtime, shape intake and solution boundaries, maintain centralized architecture artifacts, close the feedback loop using telemetry, mentor engineers, and collaborate cross-functionally to align capabilities with customer value.

The GenAI Solution Architect will lead AI solution design, governance, and delivery, enhancing productivity across the organization while ensuring secure, compliant use of AI technologies.

The Learning Operations Specialist will enhance training operations using AI to automate processes, ensure data integrity, and report insights. Responsibilities include managing learning systems, generating predictive insights, and partnering with teams to improve operational workflows.

The Data Consulting Specialist will manage client data quality, conduct strategy sessions, perform data analysis, and maintain client relationships, ensuring best practices are followed for optimal data use.

The Supplier Support Associate will communicate with suppliers to gather compliance information, assist with requests, ensure data quality, and support the Supplier Support team.

Serve as first responder for midmarket SaaS customers and suppliers, handling inbound/outbound support via phone, email, chat and screen-share. Troubleshoot issues using tools, basic SQL and AI insights, document cases, meet performance SLAs, escalate complex defects to Tier 2, work varied shifts for 24/7 global support, and follow security and regulatory policies.

Lead design and governance of partner integrations: define canonical data models, validate partner mappings, build validation and observability tooling, triage ingestion issues, and partner across engineering, DevOps, and product to scale reusable ingestion patterns.