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The Product Technical Support Tier 1 role involves engaging with clients and suppliers, utilizing troubleshooting tools for issue investigation, managing support requests, and maintaining comprehensive documentation. The position focuses on ensuring customer success through effective product support and communication across various channels.

The Senior Manager of Customer Success will oversee a team to ensure excellent customer outcomes, manage day-to-day operations, engage in recruiting and coaching, and promote a collaborative culture. They will also track progress and work with cross-functional teams to enhance customer engagement.

The Account Executive will be responsible for developing a territory, managing a complex sales cycle, and building relationships with senior executives in a B2B SaaS environment. Key responsibilities include prospecting new clients, utilizing a systematic sales process, and managing all sales activities in SalesForce. The role requires significant experience in SaaS sales and fluency in French and Italian.

The Account Executive will develop and implement sales strategies to acquire new customers within the European market for Assent's SaaS product. Responsibilities include prospecting, managing complex sales cycles, and maintaining relationships with senior executives. The role requires significant experience in SaaS sales and achieving high sales quotas.

The Customer Success Manager at Assent will manage customer relationships, ensuring successful implementation of compliance programs, monitoring customer health metrics, and providing exceptional service throughout the customer lifecycle. This role involves strategic planning sessions to align solutions with customer challenges and support renewal management for owned accounts.

The Senior QA Analyst will enhance business processes by ensuring technical and business requirements are met through detailed understanding of product quality and testing. Responsibilities include collaborating with Product Management, conducting manual and automated testing, identifying usability issues, and ensuring adherence to quality standards, while also focusing on continuous improvement and process enhancements.

As a Senior Software Developer at Assent, you will lead the development team in producing high-quality software, defining complex technology solutions, and adhering to SDLC processes. You'll actively participate in requirements management, code reviews, and contribute to the Scrum team's software development efforts, all while ensuring compliance with security guidelines.