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The Customer Success Manager at Algolia will focus on driving customer onboarding, adoption, and retention by providing training, proactive recommendations, and strategic account analysis. They will work closely with cross-functional teams, acting as the voice of the customer within the organization.
The Solutions Engineer at Algolia will focus on technical pre-sales, working closely with sales teams to drive product adoption and success. Responsibilities include facilitating technical demos, understanding customer needs, and ensuring successful onboarding post-sales. The role requires strong communication skills and the ability to relay customer feedback to product and engineering teams.
As a Software Engineer at Algolia, you'll design and develop the Algolia API, ensuring quality and soundness while troubleshooting high-impact issues. This role involves contributing to a new product and managing operations for Algolia Search, including on-call rotation duties. The position offers a chance to engage with distributed systems and scalable APIs.
The Staff Site Reliability Engineer role focuses on designing scalable infrastructures, enhancing CI/CD processes, and improving observability within a cloud-native environment. Responsibilities include developing CI/CD toolchains, creating observability frameworks, mentoring team members, enforcing engineering best practices, and collaborating with stakeholders to align strategies with business goals.
The Software Engineer will contribute to the design and development of ranking and understanding features, working within a diverse team to ensure quality and soundness of pipelines. Responsibilities include optimizing search relevance and applying AI to achieve measurable results for customers, while collaborating with engineers and machine learning specialists.
As a FullStack Software Engineer, you will collaborate with senior engineers to design and implement solutions for an intelligent personalization engine. Your role involves building user-friendly interfaces and APIs while ensuring smooth onboarding experiences. You will own key features from implementation to deployment, focusing on user-centric decisions and communication.
As a FullStack Software Engineer, you will develop and implement personalization features, contribute to frontend libraries, build user-friendly UI components, and create APIs. You will work closely with a cross-functional team to enhance user experiences and lead projects from development to production.
As a Business Development Representative at Algolia, you'll prospect and expand business opportunities, qualify inbound leads, and work closely with Account Executives to develop a pipeline for sales. You'll engage with prospects using various outreach strategies and collaborate with different teams to enhance customer relationships and sales processes.
The Program Manager - Digital Customer Success at Algolia manages and optimizes digital customer engagement programs, drives customer onboarding and retention, collaborates with various teams for outreach campaigns, and leverages data to enhance customer satisfaction and value realization. This role requires a deep understanding of Algolia’s products, customer success strategies, and proficiency in project management.
The Revenue Operations Compensation Analyst will design, implement, and evaluate compensation programs, analyzing various compensation options in collaboration with HR, Sales, and Finance. Duties include researching market practices, assessing compliance, updating benefits plans, and resolving compensation issues while preparing relevant reports and presentations.
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