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Customer Success Specialist responsible for supporting mid-tier customers through post-sale lifecycle touchpoints, onboarding, retention, and identifying upsell opportunities. Must engage customers, advise on product features, and ensure timely delivery of solutions. Serve as primary point of escalation and advocate for customer needs internally. Conduct customer calls via video software.

Develop and implement a comprehensive QA strategy, establish quality standards, track metrics, automate testing procedures, and lead a QA team to ensure high-quality software products at Pipedrive.

Customer Solutions Expert, French speaker role at Pipedrive in Lisbon, supporting customers by addressing questions and providing solutions.

Seeking a QA Process Manager to ensure quality practices in product development, conduct evaluations, establish KPIs, drive continuous improvement, and implement customer-centric QA processes. Responsibilities include root cause analysis, training program development, and facilitating feedback loops. Join a dynamic team at Pipedrive in Tallinn office.

Collaborate with product managers and stakeholders to ensure clear requirements, develop detailed test plans, create comprehensive test cases, identify bugs, lead test sessions, conduct thorough testing for major releases, refine test processes, and stay updated with new testing methodologies and tools.

Sales Development Representative at Pipedrive in Lisbon. Responsibilities include qualifying inbound and outbound leads, conducting discovery calls, maintaining accurate data, and providing information to prospects. Requires strong communication skills, attention to detail, collaborative spirit, and fluency in English.

Customer Success Specialist responsible for supporting mid-tier customers during their post-sale lifecycle, providing real-time suggestions, uncovering upsell opportunities, and ensuring customer satisfaction. Responsibilities include engaging customers, driving usage and adoption, advising on product features, and managing customer escalations. Requires ability to manage competing priorities, collaborate effectively, and commit to continuous learning.