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Lead design and delivery of scalable audiovisual and event-technology solutions across hospitality properties. Drive consultative sales, revenue growth, client relationships, and cross-functional alignment from solution design through execution.

Provide high-level administrative and strategic support to the COO including complex calendar management, drafting executive communications, preparing presentations and reports, coordinating leadership meetings and corporate events, tracking deliverables, and handling confidential information with discretion.

Lead on-site audiovisual operations at a luxury hotel/resort: manage event setup and equipment, drive revenue through sales support and proposals, ensure client satisfaction, and hire, train, and mentor the AV team while maintaining technical and financial standards.

Drive audiovisual revenue at an assigned luxury hotel by building client relationships, managing the sales pipeline, creating accurate proposals, partnering with hotel teams, and supporting event execution to ensure exceptional client experiences.