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Provide cloud infrastructure and DevOps support for Tokyo Professional Services & Customer Success teams. Design, provision, monitor, secure, and automate cloud resources (AWS/Azure/GCP), build CI/CD pipelines, deploy containerized applications, create documentation and templates, and communicate technical solutions with Japanese enterprise customers in Japanese and English.

Lead global DevOps and support functions: define DevOps strategy, own cloud infrastructure and CI/CD, manage global support operations and budgets, build and coach a distributed team, ensure reliability and contractual support across products.

Lead global DevOps and customer support: set DevOps strategy, own cloud infrastructure across environments, run global support operations, build and coach a distributed team, manage budgets and cloud cost optimization, and ensure service reliability and contractual obligations.

Lead global DevOps and Customer Support: set DevOps strategy, own cloud infrastructure across dev/staging/production, manage global support operations and SLAs, build and mentor a distributed team, and control infrastructure budgets while optimizing cloud costs and reliability.