Provides receptionist and clerical support for facility operations, including answering and routing calls, recording messages, completing accountability calls, monitoring resident movement through GPS tracking, maintaining phone inventories, and reporting accountability information to management. Operates office equipment, maintains accurate records, participates in required training, and supports compliance with community corrections contracts.

Support compliance with grant and contract requirements by monitoring funded programs, conducting file and operations QA reviews, tracking performance and reporting, identifying risks, recommending corrective actions, preparing audit materials, maintaining confidential records, assisting with compliance tools and training staff, and supporting external audits and funder reviews.